Forgot Password?

My Duke Health ensures regular audits and monitoring are conducted to detect and respond to any suspicious activities. Security systems are continually monitored for signs of breaches or unauthorized access attempts.

You have to play your role as a user of Duke MyChart services provided by Duke Health. Your password is should be protected at all cost and never shared with anyone, if you notice any threat of anuthorized access to your account, you should reset your password immediately or call the technical support team.

Having successfully access your MyChart portal, here are some benefits for you;

  • Online Scheduling For Primary Care Appointments.
  • Billing your bills online.
  • Health Monitoring and Tracking.
  • Proxy Access to manage your family care.
  • Communication with your Doctors.
  • Ask for medication refill.

How To Reset My Duke Health MyChart Password

To get started in resetting your password, you must be sure to have all the details you used during registration intact. The system will definitely require you to submit some personal information to verify ownership of the affected account.

Go to My Duke Health Login (https://my.dukemychart.org/) and click on Forgot Password? link, this opens a fresh page to fill a password recovery form. The compulsory information you will be asked for are;

  • Your MyChart Username.
  • Date of Birth.
  • Your address Zip Code.

If you still don’t remember your Username which is highly needed here, Retrieve your MyChart Username now and have it sent to your email. Make sure all information are submitted correctly as provided during sign up and activation of your health portal.

Click on ”Next” button to continue. If the system detect your Username and Email address on the server, it will then send you further verification link to set up a new password.

How To Login My Duke Health (Duke MyChart)

Since you are now having your login details correct and available, you can now proceed to visit the Duke MyChart Login page and access explore your medical health records.

  • Go to the My Duke Health Login page.
  • Enter your correct MyChart Username and Password in the given field.
  • Finally, click on Sign In to gain access and begin navigating your patient portal.

Always remember that your password is case sensitive but your Username isn’t. If you still need help with accessing your portal or have general questions, call (919) 752 4977 or (855) 855 6484 support is available Monday – Friday (8am to 5pm) and no holiday included.

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