If you need assistance with logging into MyChart or you are having other problems with anything related to MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday. You may also email us at dukehealthlistens@duke.edu. For additional communication with Duke hospitals nearest to…
The My Duke Health app makes it easy to stay engaged with your care and offers access to health information for you and your family whenever you want it. Along with quick access to Duke MyChart, My Duke Health provides resources like an educational health library that can help answer health and wellness questions. Download…
Contact Health Information Management at 919-384-7119 or Customer Service at 919-620-4555 or 1-800-782-6945. We cannot guarantee how quickly proxy access can be terminated following receipt of a termination request. Adult patients can also personally deactivate any designated proxy access directly from Duke MyChart login by clicking on your Menu then Share My Record then Friends…
If you have billing questions regarding your proxy’s account, please contact customer service at 919-620-4555 or 800-782-6942. You can also send an e-mail to customer service under your personal Duke MyChart account. Please visit My Duke Health Billing and Payment page for more information about teen MyChart accounts.
Yes, if you are granted “proxy” access in MyChart to the individual’s information. Proxy access allows one individual to access MyChart and view certain information of another individual who is a Duke patient, as discussed below. Proxy access is in Duke’s sole discretion, and will be granted only if, and only to the extent, deemed…
Click the “Forgot password?” link on the sign-in page and complete the steps to create a new password. You may also contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday to request a new password.
To get sign and get access to your MyChart portal, you must go though the new My Duke Health Login page and enter your Username and Password then click on ”Sign In” button. Because My Duke Health works with Duke MyChart, you’ll be able to schedule appointments, review test results or prescription orders, and conduct…
If you are an established patient at Duke Health, you can sign up at any time without an activation code by navigating to the Duke MyChart Home page and clicking the “Sign Up Online” button. If you already have an active and un-used activation code, click on ”Sign Up Now”. You will be brought to…
My Duke Health offers you a new front page in the patient portal and has a lot more functionality than Duke MyChart alone. Some of the new features include: Urgent care wait times: You can see the current wait times at our urgent care locations and choose the one that is most convenient for you….
The website landing page is changing along with the name. The new URL for the patient portal landing page is (My Duke Health at www.dukemychart.org). The system will automatically send you to the new landing page when you go to log into the patient portal. Instead of landing directly on the Duke MyChart page, you…